
Meet our Experts

Jana Viljoen
Jana Viljoen is an experienced insurance professional and Head of Commercial, leading Claims, Aggregator, and Partnership channels to deliver profitable growth, customer-focused innovation, and robust regulatory compliance.

Chris Payne
Chris Payne has over three decades of experience in the travel insurance underwriting sector, with a background spanning compliance, IT and operations, giving him practical insight into how travel insurance works in practice.

Sarah Findlay
Travel Insurance Expert
Sarah Findlay is an established travel writer with extensive experience in travel related topics, specialising in travel insurance and the key considerations affecting UK travellers overseas.
Our Total Travel Protection Team
Meet our team of seasoned professionals with over 50 years of combined expertise in travel and insurance. We're committed to providing trusted advice so you can travel with confidence.
Dr Ellen Welch
NHS GP and resident medical expert
Dr Ellen Welch is an NHS GP and author with more than 20 years medical experience. Her career has included more than a decade working as a senior cruise ship doctor, alongside roles in expedition, ski medicine and as a repatriation doctor, accompanying travellers who became unwell overseas.
We work with Dr Ellen Welch to help bring specialist knowledge to everything we share. From expert advice to handy tips and tricks for insurance and holidays.
