Meet our Experts
Our Total Travel Protection Team
Meet our team of seasoned professionals with over 50 years of combined expertise in travel and insurance. We're committed to providing trusted advice so you can travel with confidence.
Sarah Findlay
Marketing Director
Sarah Findlay is a seasoned marketing expert and travel writer with over two decades of experience in the travel insurance and tourism sectors.
Chris Payne
Chief Operating Officer
Chris Payne, the Chief Operating Officer for Total Travel Protection, oversees compliance, IT, and operational functions, drawing on 36 years of insurance industry expertise.
Jana Viljoen
Head of Commercial
Jana Viljoen is a senior leader with over 15 years of experience in the pet and travel insurance sectors. In her work with Ancile Insurance Group, Jana focuses on the "human element" of travel insurance.
Dr Ellen Welch
NHS GP and resident medical expert
Dr Ellen Welch is a qualified NHS General Practitioner, author and member of the Medical Women's Federation. With over 20 years of experience, Dr Welch has worked as a senior cruise ship doctor, a Kilimanjaro expedition medic, and a ski season medic. Dr Welch also worked as a repatriation doctor, escorting travellers home when they fell ill overseas.
We work with Dr Ellen Welch to help bring specialist knowledge to everything we share. From expert advice to handy tips and tricks for insurance and holidays.
